Frequently Asked Questions
Everything you need to know about our fresh roasts and dining experiences.
How soon will my coffee be shipped after roasting?
We roast our beans in small batches daily to ensure maximum freshness. Orders are typically processed and shipped within 24 to 48 hours of roasting.
Do you offer a coffee subscription service?
Yes, we offer flexible subscriptions where you can choose your favorite blends, grind size, and delivery frequency while saving on every bag.
Can I return coffee beans if I am not satisfied?
As coffee is a perishable food product, we cannot accept returns. However, if there is an issue with your order or you are unhappy with the quality, please contact us and we will make it right.
Are your coffee beans ethically sourced?
Absolutely. We practice 'Female Farm' initiatives and direct trade relationships to ensure sustainable livelihoods for our farmers and the highest quality crops.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dry place inside an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.
Do you provide wholesale opportunities for other businesses?
We do! We partner with cafes, restaurants, and offices to provide premium wholesale beans, equipment, and barista training.